Warranty Policy

At TechPlex, we're committed to delivering quality products that not only meet but exceed your expectations. As part of this commitment, we offer an Australian Standard Warranty on all our products to ensure you have peace of mind when shopping with us.

Standard Warranty

All our products come with a minimum 1-year Australian Standard Warranty. This warranty covers any manufacturing defects or faults that may occur within this period. If you discover a defect or fault, please reach out to us, and we'll guide you through the process of getting it fixed or replaced.

Extended Warranty for Selected Products

We believe in the quality and durability of our products, and because of this, we offer extended warranties on the following TechPlex products:

  • TechPlex 250w and TechPlex 500w: Enjoy a worry-free gardening experience with a comprehensive 3-year warranty on these models.
  • TechPlex 650w, TechPlex 800w, and TechPlex 1000w: For our top-tier models, we offer an extended 5-year warranty to give you peace of mind for your investment.

Please note, these warranties only cover faults or defects that arise due to the manufacturing process and do not cover damage caused by misuse, neglect, or accidents.

Should you have any concerns or require further clarification regarding our Warranty Policy, please do not hesitate to contact us. We're here to help ensure your TechPlex experience is a positive one!